An Important Message from Towne Ford about COVID-19

Here at Towne Ford we take pride in caring for our customers. We wanted to take a moment to ensure our customers and staff that we are doing all we can to protect the health & safety of everyone we meet or encounter daily. We understand that the recent Coronavirus (COVID19) pandemic has put not only us, but our community and the country in a state of wonder. We want to share with everyone our strategy for moving forward and getting back to supporting the community.

• We will be regularly disinfecting high traffic areas throughout the dealership, on a daily basis, and ensure every vehicle that has had customer or staff contact, is cleaned and sanitized thoroughly.
• We will work more diligently with customers. If they choose to have their vehicle buying process done 100% online with home or business delivery options.
• We will adapt the test drive needs of our customers. If you’d like a test drive done for you by a member of our staff, a home test drive (within a reasonable distance) or an additional walk around video, we’re more than happy to help with these services.
• We are working directly with Ford Motor Company to keep up with best practices during this time of concern and implementing changes to keep our customers, staff and community safe.

We would ask that if you have questions, concerns or inquiries that you reach out to us via phone, chat or fill out our form below. We have a full staff that is happy to help you in any way they can.

Sincerely,

Steve Powell
Director of Sales
Towne Ford
(650) 366-5744
stevepowell@towneford.com